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Friends, This is a crazy time. I hope you’re all safe and adhering to the advice provided by the medical professionals. I hope this message will both comfort you and embolden you to have courage in this unprecedented health crisis. The COVID-19 virus is...
In 1982, seven people died in Chicago when bottles of Tylenol were laced with potassium cyanide. The crime was tragic and senseless. People were afraid. If they couldn’t feel safe buying over-the-counter medicine from their trusted pharmacy, where could they feel...
I once had a team member (we’ll call her June) who never seemed fazed by any crisis. She seemed to lack a sense of urgency, no matter the situation. She was very thorough and hard-working, but her pace and attitude rarely fluctuated. So even though we’re talking about...
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